London :-) New favorite city EVER!

Day 2
So much to catch up on y’all!
Monday morning, Dana, Heather and I walked to a sandwich shop called Pret! Yummy! I ordered a breadless avocado and shrimp sandwich. So amazing, but I really do feel like they should just call it a salad. No comprondo. She, Dana and I had lunch in park near Russell Square before we did my favorite thing ever: EXPLORING! We ventured to Trafalagar Square and saw the entire city from the London Eye (ginormous ferris wheel). We walked to Buckingham Palace and through Hyde Park to Harrods (12 story department store – amazing). We walked for a million miles. I love that Europeans walk everywhere – it’s beyond wonderful.
That night when I met my tour manager and driver – I was told I could only have one bag and it could not weigh more than 20 kilos (44 lbs). This was RIDICULOUS to me because I had two bags and I had gone with the usual airplane travel weight limits. SO – I pitched a fit. Apparently, everyone else on the trip got a package with all their travel information. I had no packet. So – my tour manager told me to go to the Contiki office. There the man behind the counter told me that if I would had come to the office sooner, he could have helped me, but now it was too late – I would have to pay 5 pounds a day for them to store my luggage. I was SOOOO mad. I told him that I had called contiki several times and was not informed of an luggage requirements and that I could not have known to ‘come to him’ because I had no way of knowing that contiki had an office in the effing UK. I was SO MAD. I would not have even known to go meet the tour manager that night if it hadn’t been for Dana. I could have killed people with pretty pink taser. The English do not believe in customer service – like at all. So the guy at the counter told me that he would have to talk to the road crew and could not tell me anything until the next morning.
So Dana and I went for food and found another group traveling with Contiki who were spending a few days in London and made plans to meet up in Paris. . .
UGH!!! So I stayed up late packing my small suitcase full of items I could live without come drama in the am. I stuffed my laptop bag into my suitcase so that I would only have one carry-on. I forced all my bath products into my purse so my big suitcase would pass the weigh-in and I was so angry. It was ridiculous. Around 3 am. . . I decided that there was no way I was going to spend my European Holiday miserable and they would just have to learn some American customer service if need be. I prayed and asked for help dealing with the Europeans and went to sleep.